Testimonials

I can't say enough about how wonderful Jacob Mack is. I am a first time home buyer and also a senior citizen. I am moving from California to Liberty Lake Washington and I must say the thought of making such a major decision at my age was daunting. Jacob made the process very easy. He was there to answer or assist with every question I had (and believe me there were many). He worked diligently with me to be sure my concerns were acknowledged and kept me informed on every step. He guided me when I had questions about inspections, title, property history, any little concern, he was there. He walked me through the complete process and explained every form and document I had to sign so I understood all the complexities and legal aspects of each one. I don't know if I would have been so bold to take this life changing event without him. I would and will recommend him to anyone planning a move to the Spokane area.

Our experience with Jacob Mack was exceptional. Jacob's commitment to his clients is truly commendable; he consistently went the extra mile to ensure a seamless home-buying process. His attention to detail and in-depth knowledge of the real estate market were evident at every stage, making our journey stress-free and enjoyable. What sets Jacob apart is not only his professional competence but also his unwavering integrity. His transparent communication style and genuine concern for our needs fostered a high level of trust. Jacob's moral fiber and dedication make him a standout realtor, and we highly recommend him to anyone in search of a trustworthy and dedicated professional for their real estate endeavors. Choosing Jacob Mack was the best decision we made in securing our first home.

Being real estate investors ourselves, we've worked with several realtors in the past. Jacob is the most genuine agent one can have. He helped us sell our home and buy an amazing dream home. He goes beyond being your agent, he makes sure that everything goes smoothly. He even patched some nail holes on the wall for us so we can just focus on moving. If you want an agent who truly cares, you need Jacob to represent you. Thank you so much Jacob. Looking forward to working with you more this year!

These days, it seems like everyone knows a realtor! It makes it really hard to get recommendations on who to use when you are ready to buy and/or sell. So, I am going to list off some reasons why Jacob is a great realtor and why I strongly recommend him to anyone. 1. Attitude - Jacob has a positive attitude and is game for anything! After taking a 6 month break from the market, I emailed him at 10:00 pm out of the blue with a link to a home I wanted to see the next day. Jacob rearranged his schedule to meet us at the house, and 45 days later, I am sitting in it, writing this review :). Furthermore, I am very type A and can be a little high strung at times - Jacob was great at ALWAYS taking my calls and reassuring me about whatever worries I had. 2. Professionalism - Jacob was very professional throughout the entire process. He is networked with a great team of lenders, other realtors, inspectors, photographers, etc., and I know they all think really highly of him too. This definitely streamlined certain events and gave me confidence throughout our buying/selling experience. 3. Expertise - Jacob listed our home at the PERFECT price. This is not 2021/22 any longer; houses are not being purchased in bidding wars within an hour of listing. However - we had 3 offers on our home the first weekend, during which he hosted an open house. I was really worried about the selling process - it's stressful and requires lots of decision making. To have his help and experience with this part was totally priceless. 4. Honesty - Knowing that you are working with someone who will represent your best interests but also be fair, honest, and present a strong moral compass is not as common as it used to be. Jacob is a good person and working with someone who can maintain integrity while being super successful is a nice change. Jacob is a great realtor who works really hard for his clients. I firmly believe he is just the best one out there!

We really enjoyed working with Jacob Mack, throughout our property buying process, Jacob was incredibly communicative. Jacob promptly answered calls and emails, keeping us informed about every development. Thank you for being an extremely helpful agent and guiding us find our good investment property. We appreciate all your hard work and dedication. We are very grateful that you made the entire process so much easier for us. Thank you again from the bottom of our hearts.

We are extremely pleased with the professional service we received in the process of finding and purchasing our home this summer (2023). Jacob was very courteous and prompt in returning our requests for help in looking for a home here in the Spokane area. He gave us the needed advice in how to search for a home along with the personal assistance need. When finding the home he was quick to help us put in an offer so we could be competitive in this market. During the closing process Jacob was there to reassure us that things would be handled in a way that would work out for us. Thanks Jacob for your professional help and would like to say other home buyers could also have an excellent experience finding a home they desire with the kind of help you you have given us.

Exceptional service from start to finish. Would highly recommend Jacob as an agent and will for sure be calling him again when we’re ready to buy our next home. He was thorough, knowledgeable and efficient. Most of all he made us feel comfortable through the whole process of selling our first home. Trustworthy and genuinely nice guy.

Jacob is absolutely outstanding! He went way above and beyond to facilitate the purchase of our new home and even moved a bunch of heavy boxes into the home on multiple occasions while we were in transit to take ownership of the home. He was always available and extremely helpful. When you do business with Jacob you get more than you pay for. Highly recommended!!!! Positive Responsiveness, Quality, Professionalism, Value

Jacob was exceptionally professional and responsive to our desires. He has an unfailingly positive mental attitude and truly cared about our wishes during the process. I never felt as if my requests were putting him out in any way - it was as if we were his only clients. Our purchase process was easy. When it comes time to list our house, we will unhesitatingly use Jacob.

Jacob was the best ! He was patient with me and explained everything to me as we went along . He is very knowlegable and helped more than he will ever know. When I had questions he got back to me right away even when he was on vacation !!! One hundred percent the best realtor anyone could be lucky enough to have !!

We had a great experience buying a house with Jacob's help! He was quick to respond to all our needs during the whole process of buying a house. Because we had such a good outcome with Jacob we would highly recommend him to anyone buying or selling a home. Thank you Jacob for your expertise in real-estate and for making house buying a smooth and enjoyable experience for us!

Can’t stress enough how easy Jacob made the home buying process during such a difficult market. My fiancé and I are first time home buyers and went through the ringer trying to find a house. Every time we requested to put in an offer Jacob had it prepared and ready for us to sign within hours. In such a fast paced market time is of the essence and he consistently delivered. After a few declined offers, we finally got our home $20k under asking price!! All thanks to Jacob’s encouragement and advice. He’s professional, trustworthy, cares for his clients, and is well versed in the market. We highly recommend everyone we know to work with Jacob if they are looking to buy. In the future if we buy any more property we’re only using him as our realtor! :)

Jacob Mack was our realtor for a property we recently purchased in Spokane and we were very satisfied with his expertise, attention to detail, and kindness. We are a retired couple from out of state, moving to the Spokane area, and he went out of his way to take us on a tour of the area, help us find local companies to help us with the sale, etc. He is a hardworking young man with savvy business sense and a high level of expertise which exceed his years. He also has a generous, kind and calm spirit without an ounce of sales pressure which you might expect in this field. He truly is a gem! If you need someone to represent you on a large or small sale you could not find a better realtor than Jacob Mack! Positive Responsiveness, Quality, Professionalism, Value

Jacob has a great attention to detail, and provided our family with a positive experience in getting to understand the Spokane area and navigate the active marketplace. His care and availability to get answers to questions effectively were crucial to our success in closing our deal. We highly recommend Jacob for your real estate needs. Positive Responsiveness, Quality, Professionalism

Overall great experience! Jacob was super attentive and has a really great outlook with negotiations and the market. He secured our property sale earlier than anticipated and made sure everything was on par to close on time/properly and updated us frequently. Highly recommend!

Jacob was extremely knowledgeable, diligent, and patient with us through our buying process. He was readily available for our questions, and was proactive in moving our purchase along. I’d recommend Jacob to anyone in the market to buy or sell a home!

Jacob was a wonderful agent! He was very timely in responses, kept our best interests when it came time to negotiate an offer. He had great insite during the process. He even showed up to the signing. We will seek him out again on our next purchase in idaho. Thank you Jacob!

Jacob did a wonderful job of helping me through this stressful period of selling my house. He stayed in constant contact throughout the process. Just a great guy to have for a realtor. Can't thank him enough.

Great experience! Jacob was great at communication, very dedicated and made sure everything went smoothly. He helped us sell our first home and it couldn't have gone better. Highly recommend!

Absolutely fantastic and amazing services from this agent. Prompt and knowledgeable to property showings and kept us up to date throughout our entire home-buying process. Highly recommend!

Amazing knowledge, service, and help throughout what he made one of the smoothest and easiest purchases I have ever made in 38 years! I will only recommend him to all my friends and family. Thank you Jacob Mack!

Jacob found us our dream home. He listened to what we were looking for in a home. Jacob was always available whenever we had questions about the buying process. I would highly recommend him to my friends or family if they were looking for a realtor. It was a pleasure working with Jacob as our agent.

Jacob Mack was the best realtor we could have gotten, he was very invested in our family and went above and beyond to make our home buying experience amazing! 1,000% would recommend him to anyone!

Jacob was awesome. He kept me updated from the beginning of the process until the end. He explained all the things I didn't understand so that I did understand. He even helped me unload my first small load of items from my Jeep and he didn't have to!! I will recommend him to anyone that is looking for a real estate agent!! Thank you Jacob for being you!!

From start to finish Jacob was nothing but a true professional. The selling of our house and the purchasing of a new home became fairly stressful and he was amazing to help ease that stress and make the process smoother. Highly recommend.

Jacob was great to work with and we are so thankful he was able to work with us on the purchase of our first home. Jacob was very knowledgeable, flexible, and reliable and I cannot recommend him enough.

Jacob is awesome! He's very professional and knowledgeable. When we began to consider buying our first home, Jacob met up with us and explained everything in depth so we could make the right decision for our needs. He was with us every step of the process. He was always available to answer our questions, and provided personal service that went above and beyond our expectations. We will definitely be using Jacob's services for all our real estate needs!

Jacob was very effective in helping us sell two properties in different states and acquiring land with the proceeds. His access to knowledgeable experts in 1031 exchanges made the process very smooth. We will continue to use Jacob for our future investment properties.

Jacob was a pleasure to work with. Always got us viewings of the properties we were interested in quick so we can act fast and made the whole process of buying our first house super easy. Appreciated all of the knowledge and advice you gave us Jacob!

If I could give more stars, I would! Jacob really goes above and beyond in every step of the home-buying process!!! I cannot recommend him enough!

Jacob was very helpful and responsive through the whole buying process. It was a pleasure to work with him.

Jacob was knowledgeable, professional, & cool under pressure. Would recommend him to anyone looking to purchase or sell their home.

Jacob is a phenomenal agent who represents his clients best interests and gets the job done! 5/5 stars highly recommend working with him

Jacob was very timely and informative in helping my wife and I purchase our first home. I highly recommend him.

My husband and I asked for Jacob's help in finding a home as first time home buyers. We knew very early on that Jacob was a great fit for us. He was responsive, well-read on all aspects of the home buying process, and extremely easy to work with. He worked closely with the seller's agent and our lender to ensure everything went smoothly. We had a somewhat unique and complex offer structure including a rent back, which he handled with ease. We are so incredibly happy with his work and will recommend him to everyone we know. Thanks again, Jacob!

Jacob Mack was the best realtor we could have gotten, he was very invested in our family and went above and beyond to make our home buying experience amazing! 1,000% would recommend him to anyone!